At heart, I’m an optimist. I believe technology knows no bounds. This year, I’ve been privileged to work in India and Africa, assisting Amnesty International build an Android app. Amnesty is a global movement of more than 3 mil. activists who campaign to end grave abuses of human rights. They requested the company I work at, ThoughtWorks, build a mobile app that would allow activists out in the field to safely contact a guardian network during periods of emergencies. I was the experience designer on that project. Using customer journey mapping, user-test driven development & continuous design, we built an app that has now been tested in the field. I want to share the learnings behind building technology for human rights – from the collaborative design process we used in Bangalore to the user testing we conducted in Nairobi to the strategic envisioning we’ve done from London. This is a story about how to create a mobile strategy based on real user empathy & understanding. It’s a global story about how software plays a role in building a better tomorrow.
Questions answered :
What is technology’s role in human rights?
What does it mean to better humanity through software?
How do socially conscious organisations put their expertise to work by collaborating with humanitarian-driven organisations?
How can a corporate consultancy promote social justice?
What is the relationship between individuals and organizations when driving social change?
Why are networks important in driving forward a better tomorrow?